Classroom Management in Improving Learning Quality: A Multi-Case Study at MA Raudlatul Firdaus and SMK Darul Dakwah, Kubu Raya Regency
Abstract
The objective of this study is to examine classroom management and the methods used by teachers to enhance the quality of learning at MA Raudlatul Firdaus and SMK Darul Dakwah Kubu Raya. Furthermore, it investigates how these methods impact student discipline, motivation, and learning outcomes. Employing a case study design, this research adopts a qualitative approach. Data were collected through observation, interviews, and documentation. Subsequently, to gain a deeper understanding of the phenomenon under study, a descriptive analysis was conducted through the processes of data reduction, data display, and drawing conclusions. The results indicate that well-structured lesson planning, consistent enforcement of rules, the use of diverse learning methods and media, and ongoing evaluation are essential components for effective classroom management. The preventive and humanistic approaches utilized, along with their combination, were proven to enhance student learning outcomes by improving classroom management and increasing student discipline and motivation. Thus, it can be concluded that the findings of this study confirm that sound instructional planning, consistent application of rules, diversification of learning methods and media, and continuous evaluation are key factors that ensure effective classroom management. An integrated preventive and humanistic approach improves overall learning outcomes by raising student discipline and motivation. Combined, this synergy can be utilized to enhance the quality of instruction in schools.
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Azizi, M. H. (2023). Implementation of Total Quality Management in the Ministry of Religion-Based Education. Journal of Educational Management, 11(2), 125–136.
Bandur, A. (2011). School-based management developments and partnership: Evidence from Indonesia. International Journal of Educational Development, 31(6), 616–628. https://doi.org/10.1016/j.ijedudev.2011.05.007
Barak, M., & Levenberg, A. (2016). Flexible thinking in learning: An individual differences measure for learning in technology-enhanced environments. Computers & Education, 99, 39–52. https://doi.org/10.1016/j.compedu.2016.04.003
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Bear, G. G. (2010). School discipline and self-discipline: A practical guide to promoting prosocial student behavior. Guilford Press.
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Brookhart, S. M. (2008). How to give effective feedback to your students. Association for Supervision and Curriculum Development (ASCD).
Celik, B., & Ölçer, Ö. H. (2018). What is the contribution of ISO 9001 Quality Management System to educational institutions? International Journal of Academic Research in Business and Social Sciences, 8(6), 445–462. https://doi.org/10.6007/IJARBSS/v8-i6/4250
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Charles, C. M. (2011). Building classroom discipline (10th ed.). Pearson Education.
Chatti, M. A., Dyckhoff, A. L., Schroeder, U., & Thüs, H. (2012). A reference model for learning analytics. International Journal of Technology Enhanced Learning, 4(1/2), 68–89.
Complementarity, T., Holstein, K., Mclaren, B. M., Aleven, V., & Ave, F. (2019). Co-designing a real-time classroom orchestration tool to support learning. Journal of Learning Analytics, 6(2), 27–52. https://doi.org/10.18608/jla.2019.62.3
Dan, B., & Press, U. (2021). Pembelajaran (Layout: Abdul Rauf). University Press.
Edy Siswanto, A. H., et al. (2024). Buku ajar metode penelitian kualitatif. Educational Publishing.
Eggen, P., & Kauchak, D. (2012). Strategi dan model pembelajaran: Mengajarkan konten dan keterampilan berpikir (Edisi Indonesia). Indeks.
Emmer, E. T., & Sabornie, E. J. (2015). Handbook of classroom management (2nd ed.). Routledge.
Evertson, C. M., & Weinstein, C. S. (2002). Handbook of classroom management: Research, practice, and contemporary issues. Lawrence Erlbaum Associates.
Evertson, C. M., & Weinstein, C. S. (2006). Handbook of classroom management: Research, practice, and contemporary issues. Lawrence Erlbaum Associates.
Feny Rita Fiantika, M. W., et al. (2022). Metodologi penelitian kualitatif. PT. Global Eksekutif Teknologi.
Hattie, J. (2009). Visible learning: A synthesis of over 800 meta-analyses relating to achievement. Routledge.
Hidayat, R., & Abdillah. (2019). Ilmu pendidikan: Konsep, teori dan aplikasinya. LPPPI.
Iraurgi, I. (2020). Impact of quality management systems in the performance of educational centers: Educational policies and management processes. Heliyon, 6(4), e03824. https://doi.org/10.1016/j.heliyon.2020.e03824
Joyce, B., Weil, M., & Calhoun, E. (2009). Models of teaching (8th ed.). Pearson Education.
Keller, J. M. (2008). First principles of motivation to learn and e-learning. Distance Education, 29(2), 175–185. https://doi.org/10.1080/01587910802154970
Lecun, Y., Bengio, Y., & Hinton, G. (2023). Deep learning. Nature, 521(7553), 436–444.
Marzano, R. J., & Pickering, D. J. (2003). Classroom management that works: Research-based strategies for every teacher. Association for Supervision and Curriculum Development (ASCD).
Mayer, R. E. (2009). Multimedia learning (2nd ed.). Cambridge University Press.
Mihaela, V., & Demirci, A. (2021). Implementing quality management systems in preschool education. European Journal of Education, 15, 56–70.
Mokoena, T. D. (2025). Influencing beginner teachers' autonomy: The impact of mentorship in fostering self-directed learning. International Journal of Educational Management, 38(5), 1265–1288. https://doi.org/10.1108/IJEM-05-2023-0247
Msallam, A. A., Al, A. A., Naser, S. S. A., & Shobaki, M. J. Al. (2020). The reality of achieving the requirements of total quality management in university colleges. International Journal of Academic Information Systems Research, 4(8), 67–90.
Mujahidin, F. (2017). Manajemen kelas dan mutu pembelajaran. PT. Remaja Rosdakarya.
Nasution, A. F. (2023). Metode penelitian kualitatif. Harfa Creative.
Noddings, N. (2005). The challenge to care in schools: An alternative approach to education (2nd ed.). Teachers College Press.
Pel, R., & Baker, R. (2020). Learning analytics challenges: Trade-offs, methodology, scalability. Journal of Educational Data Mining, 12(1), 1–22.
Rahman, A. (2024). Metode penelitian kualitatif dan kuantitatif. Pustaka Media.
Rahmatullah, B., & Omar, J. (2020). Quality assurance in education centers. International Journal of Educational Management, 34(8), 1320–1335. https://doi.org/10.1108/IJEM-05-2020-0259
Rastogi, S., Sharma, A., & Panse, C. P. (2019). Changing facets of higher education in management: A students' perspective. International Journal of Educational Management, 33(6), 1235–1254. https://doi.org/10.1108/IJEM-07-2018-0196
Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54–67. https://doi.org/10.1006/ceps.1999.1020
Sallis, E. (2002). Total quality management in education (3rd ed.). Kogan Page.
Scheffel, M., & Drachsler, H. (2018). License to evaluate: Preparing learning analytics dashboards for educational practice. Proceedings of the 8th International Conference on Learning Analytics & Knowledge, 31–40. https://doi.org/10.1145/3170358.3170421
Schunk, D. H. (2012). Learning theories: An educational perspective (6th ed.). Pearson Education.
Slavin, R. E. (2006). Educational psychology: Theory and practice (8th ed.). Pearson Education.
Stronge, J. H. (2007). Qualities of effective teachers (2nd ed.). Association for Supervision and Curriculum Development (ASCD).
Sudirman, & Kondolayuk, M. L. (2020). Metodologi penelitian I. Publisher.
Sugiono. (2013). Metode penelitian kuantitatif kualitatif dan R&D. Alfabeta.
Syahrum, S., & Salim. (2012). Metodologi penelitian kualitatif: Konsep dan aplikasi dalam ilmu sosial keagamaan dan pendidikan. Ciptapustaka Media.
Wentzel, K. R. (2002). Are effective teachers like good parents? Teaching styles and student adjustment in early adolescence. Child Development, 73(1), 287–301.
Authors
Pandi, A., Juliansyah, J., Salito, S., Samiyah, S., Ismail, I., Hamidun, H., & Umam, K. (2026). Classroom Management in Improving Learning Quality: A Multi-Case Study at MA Raudlatul Firdaus and SMK Darul Dakwah, Kubu Raya Regency. At- Ta’lim : Jurnal Pendidikan, 12(2), 256–265. https://doi.org/10.55210/attalim.v12i2.2517
Copyright (c) 2026 Abdul Pandi, Juliansyah Juliansyah, Salito Salito, Samiyah Samiyah, Ismail Ismail, Hamidun Hamidun, Khotibul Umam
This work is licensed under a Creative Commons Attribution 4.0 International License.